Logging in as a Member

Member Login Page
The Member Login Page

How to sign in to your account

To login to your account, simply go to My Account and enter your email address and password in the boxes provided.

If you've forgotten your password, click the Forgot your password? link provided (or click here) where you can register a password reset request.

Email Address Verification

The first time you login you will be prompted for a verification code that has been delivered to your nominated email address. This process is to check that we have your email address correctly recorded in order to keep your account secure.

Two Factor Authentication

If you have Two Factor Authentication (2FA) enabled on your account you will first be prompted for an authentication code which will be sent to your nominated email address. If you didn't receive this code, you can click the link to have another sent.

Note that each code is valid for only 30 minutes after which it will no longer be able to be used for authentication. Each code can only be used once, and will automatically expire if 3 failed attempts are made to authenticate.

What next?

Once logged in, you will be taken to your Dashboard.