People ManagementAdding an Inactive User

Adding an Inactive Person to Expertise Matrix
Adding an Inactive Person to Expertise Matrix

Subscriptions may have "Inactive" users added to their People list as well. The main difference is that inactive users do not have an email address associated, so cannot login themselves.

This can be useful for situations where you want a few people (e.g. managers) to track and manage the skills of a large workforce, without troubling individuals to use the system themselves.

Adding an Inactive User

To add an inactive user to your company, click the Add an Inactive Person button from the People page.

Full Name

The "Full Name" input box allows you to specify an inactive user by name using one of the following formats:

Format Example
SECOND"Smith"
FIRST SECOND"John Smith"
FIRST INITIAL SECOND"John A Smith"
FIRST MIDDLE SECOND"John Alan Smith"

Adding the User

As with Adding an Active User, click the Add button will add each name to the "New Inactive User List" box. Only when you click Save New Users will the new Inactive Users be added to your account.

You may also copy and paste a list of users (one per line) into the "Full Name" box to batch add a lot of users. Up to 250 may be added at one time in this way, but we recommend splitting it into smaller batches.

New Inactive User List
New Inactive User List

Remove a User from the List

If you've added a user in error, you can remove them from the list again before saving them by clicking the button.